Shipping policy

Order processing Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Estimated delivery times

• Spain: 5–8 business days
• European Union: 5–8 business days

Delivery times are estimates and are not guaranteed. They may be affected by customs procedures, public holidays, or circumstances beyond our control.

Order tracking Once your order has shipped, you’ll receive an email with the tracking number so you can track your shipment.

Customs duties and import taxes For orders outside the European Union, additional customs duties and import taxes may apply depending on the destination country’s legislation. These costs are the customer’s responsibility.

Shipping address ASSENYA Studio is not responsible for delays or losses caused by errors in the shipping address provided by the customer. Please check your address before confirming your order.